General rental conditions

Baddomburg booking conditions

1. Booking

You can book in writing, by phone, via the website or by email. If the accommodation is available, these booking methods are binding for both you and Baddomburg. By writing, we mean: by email, post or fax.

2. Booking fees

We charge administration fees per booking confirmation.

3. Booking contract and payment method

We confirm every booking by sending you a booking confirmation by email and/or post.

3.1. In addition to the rental amount, there are additional costs such as tourist tax, cleaning fees, deposit and similar charges. These costs are stated per stay on our website. The rental price only includes what is mentioned in the description. However, you can add extras such as linen or a towel package. In some cases, we reserve the right to charge an (extra) deposit. The amount will be stated on your booking confirmation.

3.2. After receiving the booking confirmation, you pay 50% of the total amount. The remainder is due no later than 4 weeks before the start of the rental period. If you book within these 30 days, payment is due in full.

3.3. If you do not pay on time, Baddomburg is entitled to cancel the reserved holiday accommodation. The cancellation conditions then remain fully applicable.

4. Cancellation by the renter

You must always notify Baddomburg of cancellations in writing or by email. Immediately after receiving your written cancellation, we will send you a cancellation confirmation/invoice.

4.1. For cancellations after 8 days and up to three months before the start of the rental period, we charge 15% of the rental amount plus administration fees.

4.2. For cancellations between three months and one month prior to the start date, we charge 50% of the rental amount plus administration fees.

4.3. For cancellations between one month and one week before the start date, we charge 75% of the rental amount plus administration fees.

4.4. For cancellations less than one week before the start date, we charge the full rental amount plus administration fees.

4.5. Already paid amounts will be settled in accordance with the cancellation conditions and cancellation invoice.

4.6. For early bookers, we offer free cancellation up to 5 months before the arrival date.

5. Pets and smoking

5.1. Pets are not allowed in our holiday accommodations.

5.2. Smoking is not permitted in our holiday accommodations.

6. Cancellation by Baddomburg

6.1. If circumstances require Baddomburg to cancel the already rented holiday accommodation, we will notify you immediately and, if possible, offer you an alternative. If you do not accept the alternative, or if no alternative is available, we will refund the amount paid immediately. You have no other rights than reclaiming this amount.

6.2. When cancellation by Baddomburg occurs from 8 days before the start of the rental period, you are entitled to compensation of €115 per reserved holiday home if we cannot offer an alternative or you do not accept it.

6.3. Short-term bookings, i.e., bookings made 5 weeks or less before the start of the rental period, are excluded from point 6.2.

7. Changes by the renter

If you want to make any changes to your booking, inform Baddomburg immediately. We will confirm the change in writing.

8. Liability of the renter

During your stay, you as the renter are fully responsible for the rented holiday accommodation, its furnishings, and all associated items. You must fully compensate for any damage caused by you or your travel companions. You are also fully responsible for any additional costs, such as energy, cleaning fees, and tourist tax. All related (collection) costs are entirely your responsibility.

9. Liability of Baddomburg

9.1. Baddomburg accepts no liability for loss, theft, damage, or injury of any kind caused to or by renters of the holiday accommodations contracted by Baddomburg.

9.2. Baddomburg is not responsible for any inaccuracies in brochures or on our website.

10. Complaints

10.1. Despite our best efforts, it is possible that you have a justified complaint. Please submit this immediately.

10.2. If you independently rent holiday accommodation not offered by Baddomburg, or leave the rented accommodation, all rights to compensation or reimbursement will lapse.

10.3. In any case, Baddomburg’s maximum liability is limited to the basic rental price.

11. Cancellation insurance

We strongly advise you to take out cancellation insurance with your own insurer at the time of booking, even when booking on short notice. You are obligated to pay the rental amount in full, even if you have to cancel or cut short your holiday due to illness or other reasons. Baddomburg cannot offer cancellation insurance.

12. House rules

12.1. The maximum number of persons allowed is stated in the accommodation description. You must provide the exact number of persons. It is not allowed to place camping equipment at the holiday accommodation. If these conditions are exceeded, the landlord is entitled to terminate the rental agreement immediately. We may also charge a fee.

12.2. Baddomburg assumes you will not cause disturbance to the surroundings. In holiday homes and apartment complexes, please adhere to any applicable house rules. The management has the authority to deny further access to the accommodation in case of violations.

12.3. You must leave the holiday accommodation orderly and clean upon departure. The actual cleaning is done by Baddomburg; mandatory cleaning costs, stated in the accommodation descriptions, will be charged.

13. Arrival and departure

13.1. Your booking confirmation states the time and address where you can collect the key. If you cannot arrive on time, please inform the landlord in good time so we can arrange key collection.

13.2. On arrival day, you can access the holiday accommodation from 3 pm unless otherwise stated on your booking. Circumstances may cause the accommodation to be available earlier or later.

13.3. On departure day, you must leave the accommodation before 10 am. If you do not leave on time, the management has the right to deny further access.

14. Inventory

Unless otherwise stated, duvets are always provided, as well as cutlery, cookware, crockery, a kettle, and a coffee maker. To check for specific extras, such as a washing machine, dishwasher, or dryer, please consult the accommodation description. Linen and towels are not included unless stated otherwise. You can rent linen and towel packages from Baddomburg for a fee.

15. Work in progress

There may be roadworks or construction near your holiday accommodation. Baddomburg accepts no responsibility for any inconvenience caused, as such works cannot be stopped.

16. Privacy

Your personal data is stored in Baddomburg’s address file. We use your information for responsible business operations and to send you our own commercial offers. We do not share data with third parties. If you no longer wish to receive mailings, you can notify Baddomburg in writing at Jan Tooropstraat 4A, 4357 AJ Domburg.

17. General

17.1. Before booking, please also read the general information about Baddomburg and the classification of the holiday accommodations. This information is an integral part of these booking conditions.

17.2. Dutch law applies to Baddomburg’s rental agreements.

17.3. The court in the Middelburg district has exclusive jurisdiction.

18. Bookings with reservation dates after 1.4.2020

For bookings made after 1 April 2020, you acknowledge the risk of coronavirus. In case of a negative travel advisory or imposed restrictions, the cancellation conditions as stated in point 4 apply.